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Welcome to Cheap Zest Garb Store (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website zestgarb.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms. Please read them carefully.

1. Our Store & Target Audience

Cheap Zest Garb Store is an online fashion retailer specialising in affordable, everyday wardrobe essentials including camisoles, dresses, t-shirts, tights, tops, and trousers. Our target customers are value-conscious shoppers seeking stylish basics with straightforward shopping experiences.

2. User Obligations and Responsibilities

By using our website, you agree to:

  • Provide accurate, current, and complete information when making purchases
  • Use the website only for lawful purposes
  • Not attempt to interfere with website security or functionality
  • Be responsible for maintaining the confidentiality of your account credentials
  • Comply with all applicable local laws regarding online conduct and purchases

3. Product and Service Description

3.1 Product Range

We offer various clothing items including but not limited to:

  • Camisoles and vests
  • Dresses
  • T-shirts
  • Tights
  • Tops
  • Trousers

3.2 Product Representation

We make every effort to display product colours and details as accurately as possible. However, actual colours may vary slightly due to monitor settings. Product dimensions are approximate.

Note: For hygiene reasons, tights cannot be returned unless faulty or damaged upon arrival.

4. Order and Payment Terms

4.1 Order Process

Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive an order confirmation email with details of your purchase.

4.2 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We do not store your full payment card details on our servers.

4.3 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices at any time, but this will not affect orders already placed.

5. Shipping Policy

5.1 Shipping Options

We offer two shipping methods:

  1. Standard Shipping (£12.95): Via DHL or FedEx, delivered within 10-15 business days after dispatch
  2. Free Shipping: For orders over £50, via EMS, delivered within 15-25 business days after dispatch

5.2 Delivery Areas

We ship worldwide except to some Asian countries and remote areas. Delivery times are estimates and may vary depending on your location and customs processing.

5.3 Customs and Import Duties

International customers may be subject to customs fees and import duties. These charges are the customer’s responsibility and are not included in our prices or shipping costs.

6. Returns and Refunds

6.1 Return Policy

We offer a 15-day return window from the date of receipt. To be eligible for return:

  • Items must be unworn, unwashed, with tags attached
  • Items must be in original packaging
  • A return request must be initiated within 15 days

6.2 Return Process

  1. Contact us at [email protected] with your order number and return request
  2. Wait for approval (we’ll respond within 2 business days)
  3. Package items securely using original packaging
  4. Ship your return to our warehouse (return shipping is at your expense unless item is faulty)

6.3 Refunds

Refunds are processed within 5-10 business days after we receive and process your return. The refund will be issued to your original payment method. Original shipping fees are non-refundable.

6.4 Exchanges

To exchange an item:

  1. Follow the standard return process
  2. Include a note specifying the new item/size/colour you prefer
  3. We’ll ship your new item once we receive the return
  4. You’ll be responsible for any price difference and additional shipping costs

6.5 Faulty or Damaged Items

If your item arrives damaged:

  • Contact us within 3 days of delivery
  • Include photos of the damage
  • We’ll cover return shipping and process a replacement or refund

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is our property or the property of our licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Cheap Zest Garb Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

  • Your use or inability to use the website
  • Any products purchased through the website
  • Unauthorized access to or alteration of your transmissions or data

Our total liability for any claim related to these terms or your use of the website shall not exceed the amount you paid for the product(s) in question.

9. Privacy

Your privacy is important to us. Please refer to our separate Privacy Policy for details on how we collect, use, and protect your personal information.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site after changes constitutes acceptance of the new terms.

12. Contact Us

For any questions about these Terms and Conditions, please contact us at:

Cheap Zest Garb Store
13 Princes Pl
Brighton & Hove
GB CH8M 3HE
Email: [email protected]