At Cheap Zest Garb Store, we’re committed to making your shopping experience smooth and worry-free. Whether you’re stocking up on camisoles, refreshing your t-shirt collection, or updating your wardrobe with our stylish dresses and trousers, we’ve got you covered with transparent shipping and returns policies.

Shipping Information

Order Processing

We typically process orders within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.

Shipping Options

We offer two convenient shipping methods to suit your needs:

Standard Shipping (£12.95)
– Carrier: DHL or FedEx
– Delivery time: 10-15 business days after dispatch

Free Shipping (Orders over £50)
– Carrier: EMS
– Delivery time: 15-25 business days after dispatch

Note: Delivery times are estimates and may vary depending on your location and customs processing. We currently ship worldwide except to some Asian countries and remote areas.

Our Hassle-Free Returns Policy

We want you to love your new camisoles, dresses, and trousers as much as we do! If something isn’t quite right, our straightforward returns process makes it easy to exchange or return items.

Return Basics

  • Return window: 15 days from receipt of your order
  • Condition: Items must be unworn, unwashed, with tags attached and in original packaging
  • Non-returnable items: For hygiene reasons, we cannot accept returns on tights unless they’re faulty or damaged upon arrival

How to Return or Exchange

  1. Contact Us within 15 days at [email protected] with your order number and return request
  2. Wait for Approval – Our Brighton team will respond within 2 business days with instructions
  3. Package Securely using the original packaging
  4. Ship Your Return to our warehouse (return shipping is at your expense unless item is faulty)

Return Address

Cheap Zest Garb Store Returns
13 Princes Pl
Brighton & Hove
GB CH8M 3HE

Refund Process

  • Timing: 5-10 business days after we process your return
  • Method: Original payment method (Visa, MasterCard, JCB, or PayPal)
  • Note: Original shipping fees are non-refundable

Exchange Process

  • Follow the standard return process
  • Include a note specifying the new item/size/colour you prefer
  • We’ll ship your new item once we receive the return
  • You’ll be responsible for any price difference and additional shipping costs

Faulty or Damaged Items

If your t-shirt, dress, or other item arrives damaged:

  • Contact us within 3 days of delivery
  • Include photos of the damage
  • We’ll cover return shipping and process a replacement or refund

Need Help?

Our friendly customer service team is happy to assist with any questions about shipping or returns. Contact us at [email protected] and we’ll respond within 2 business days.

Happy shopping from the Cheap Zest Garb Store team!